APM Terminals Callao has become the first Peruvian terminal to introduce a customer platform that logs, streamlines and coordinates general cargo operations in the Port of Callao.
During the pilot phase, MOST, which was developed together
with maritime and customs agents, enabled users to complete transactions 67%
faster and operations 12% faster.
APM Terminals Callao invested nearly USD 1 million in the
implementation of the new platform that can be used by maritime agents, customs
agencies and carriers, among others.
As explained, MOST is used to register cargo and view
real-time information, make online payments and generate authorizations for the
loading and unloading of all types of general cargo.
Customs agents can associate and assign a load to the
transport companies with which they work. This reduces face-to-face procedures
and improves security. In addition, it enables users to more accurately plan
equipment and personnel. The terminal can also allocate yard and quay resources
more effectively per shift. What is more, the platform streamlines and
simplifies the billing process, which is carried out automatically using
information logged in the system.
MOST provides a graphical interface for monitoring operative
movements in the port, warehouses and onboard vessels. It provides the status
of the cargo in terms of quantities, weights, detailed location and dispatch.
Furthermore, its vessel schedule shows real-time vessel berthing and departure
APM Terminals Callao, Peru’s largest multipurpose terminal,
handles around 40% of the country’s total container traffic and more than 70%
of Peru’s non-containerized general cargo.